Nisha and Jas Jassal had been investing in property for 15 years when they first started using Property Filter. They were not beginners. Castlewood Homes was already operating in Medway, Kent with a team of 12 to 15 staff, a growing HMO and buy-to-let portfolio, and years of experience behind them. The problem was not knowledge - it was system. They were both checking Rightmove and Zoopla independently, reviewing the same properties without realising it, and getting into arguments about deals because there was no shared record of what they had already looked at. One deal every 18 months was the result. Within two years of using Property Filter, they had 12 to 15 deals accepted and were managing 5, 6, and 7 properties at the same time.

Nisha and Jas's challenge before Property Filter

Nisha and Jas Jassal are experienced investors. They had been buying property for 15 years before they found Property Filter, and by the time they joined they had already built a team of 12 to 15 virtual and on-the-ground staff to support Castlewood Homes. But experience and infrastructure could not solve the problem they had created for themselves with their search process. Both of them were checking Rightmove and Zoopla. Both of them were signing up for alerts. Both of them were receiving the same emails each day and scrolling through the same properties. They just were not doing it at the same time.

The result was duplicated effort and a complete absence of shared records. When they sat down to discuss deals, one of them would mention a property only to be told the other had already looked at it and rejected it. Or worse, both of them had looked at it, come to different conclusions, and neither had written anything down. "A lot of unnecessary arguments over which property worked and what didn't," Nisha says. Spreadsheets did not solve it - "endless columns, endless lists of things that don't really make sense." Folders did not solve it. There was no version of a manual system that could replicate what they actually needed, which was a shared pipeline both partners could access, update, and trust.

The other problem was scale. At one deal every 18 months, their search process was not going to build the portfolio they wanted. They had tried to systemise manually, but without a purpose-built tool, their process kept reverting to the same chaos. Nisha and Jas were not looking for more data. They were looking for a system. That is what brought them to Property Filter, and it worked from the first day they used it.

"There was a lot of energy wasted - and a lot of unnecessary arguments over which property worked and what didn't, and had we seen it or had we not."

How Nisha and Jas use Property Filter to run their HMO and buy-to-let pipeline in Medway

Nisha and Jas now use Property Filter two to three times a week. Before, they were checking Rightmove and Zoopla every day and still feeling like they were missing things. The difference is structure. Property Filter's pipeline gave them a defined process - and it gave each of them a clearly defined role within it. Either partner can do the initial trawl, filtering down properties by their deal criteria and hiding anything that clearly does not work. Jas then picks up the analysis: comparables, price per square foot, EPC, last sold price. Nisha does the viewing. "It's almost like passing the baton back and forth," she says. Nothing is reviewed twice. Nothing falls through the cracks.

The shared pipeline also solved the argument problem. When a property is in the system and has comments attached to it - notes from agent calls, offer history, follow-up dates - neither of them needs to remember what happened. The pipeline holds the context. They can each go on at separate times, pick up exactly where the other left off, and move the deal forward without a conversation. The property sourcing software effectively became their shared operating system for deal flow.

Their follow-up process is one of the most significant changes. They used to rely on memory and ad hoc reminders. Now every rejected offer goes straight into the follow-up queue in the pipeline. Jas describes it as the pipeline forming "almost like a little business" in itself: always prompting the next action, always making it clear which deals need attention. Two to three sessions per week is enough to keep 12 to 15 active deals moving simultaneously - something that would have been unmanageable with the Rightmove-and-spreadsheet approach they used before.

"We're not redoing the work that the other one's done. It's almost like passing the baton back and forth, depending on our expertise."