MEMBER's SUCCESS STORY
How Chancelle de Freitas Uses Property Filter to Find and Reach Motivated Sellers First

From missing deals because the agent's diary was already full to being first to motivated seller properties across Solihull and Birmingham - no spreadsheets required
Chancelle de Freitas · Solihull & Birmingham · Property investor · Interviewed October 2025
AT A GLANCE
Member
Chancelle de Freitas
Background
Originally from South Africa; 5 years in the UK; full-time job and 2-year-old; husband also joined Property Filter
Location
Solihull & Birmingham
Strategy
Short lease, assisted sale, title split - Solihull and Birmingham focus
PF Feature Used
Motivated seller filters (reduced + sold-and-came-back), LHA rates, pipeline tags by strategy, notes, 14-day trial to join
"It's not complicated, but it's definitely not easy. But if you just work at it every day or every second day consistently, it gets easier. It's your own race."
Chancelle de Freitas, property investor
Chancelle de Freitas moved to the UK from South Africa five years ago. After her baby arrived eight weeks early, it became an eye opener - life is short and anything can happen, so why stay still? That question led her to property. She still has a full-time job and a two-year-old at home, which means her property journey has moved at its own pace - but she is moving, consistently, using Property Filter to find motivated sellers in Solihull and Birmingham before anyone else picks up the phone.
Chancelle's challenge before Property Filter
Before Property Filter, Chancelle's process looked like most early investors: scrolling through Rightmove, trying to identify good deals from a standard listing page, and moving when something caught her eye. The problem was that by the time she moved, other people had already moved faster.
She describes the pattern clearly. She would find something that looked like a good deal - the kind of listing that makes you stop and think, is this too good to be true? After sitting with it for a moment and convincing herself it was real, she would phone the agent. The response was almost always the same: they had been inundated with inquiries and were not taking any more viewings.
"I found that it sped up me getting to the agent first versus me scrolling and scrolling and eventually finding a deal."
The cruel part was that these calls confirmed she had spotted something real. She was not misjudging the deals - she was just arriving too late to act on them. What she needed was not better deal-spotting instincts. She needed a way to know about motivated sellers before the rest of the market did.
A conversation at a networking event introduced her to Property Filter. She signed up for the 14-day trial and found it useful immediately - though she was honest that the first reaction, as with most new platforms, was that it felt overwhelming next to the Rightmove interface she was used to. For a while she was jumping between the two, until the pattern became clear: Property Filter was consistently getting her to agents first.
How Chancelle uses Property Filter to find deals in Solihull and Birmingham
Chancelle's approach in Property Filter focuses on two motivated seller signals: properties that have had their price reduced and properties that have sold and come back to market. Both signals suggest a change in the vendor's circumstances that might make them more open to a realistic offer. Neither is easily visible on a standard portal - you need property sourcing software that surfaces the pattern across the full market.
The practical difference she describes is in the conversations. Before Property Filter, her calls to agents were cold - she knew what the listing said and not much else. Now she is often one of the first callers on a motivated seller property, which changes how the conversation goes from the start.
"The fact that Property Filter already filters the motivated sellers for you without you having to do that, without having spreadsheets - definitely one of the biggest things is time."
Time is a genuine constraint for Chancelle. She still has a full-time job, and a two-year-old at home means her available hours for property work are limited and unpredictable. A platform that does the filtering for her - without requiring a spreadsheet to be maintained alongside it - removes a layer of manual work that would otherwise eat into the time she does have.
She uses Property Filter's pipeline to organise her tracked properties. Her tags are tied to strategy: short lease, assisted sale, title split. When she comes back to a property after a few days away, the tag tells her immediately why it is in her pipeline and what her thinking was. Her husband has also joined Property Filter, and they use separate named tags so they can each see which properties the other has added to their shared pipeline.
Alongside the tags, she uses the notes function religiously - writing down her thinking the moment she views a property, so it is there when she comes back before a viewing or after it. It is a small habit, but it keeps the pipeline usable rather than growing into a list of half-remembered properties with no context.
Chancelle's challenge before Property Filter
Before Property Filter, Chancelle's process looked like most early investors: scrolling through Rightmove, trying to identify good deals from a standard listing page, and moving when something caught her eye. The problem was that by the time she moved, other people had already moved faster.
She describes the pattern clearly. She would find something that looked like a good deal - the kind of listing that makes you stop and think, is this too good to be true? After sitting with it for a moment and convincing herself it was real, she would phone the agent. The response was almost always the same: they had been inundated with inquiries and were not taking any more viewings.
"I found that it sped up me getting to the agent first versus me scrolling and scrolling and eventually finding a deal."
The cruel part was that these calls confirmed she had spotted something real. She was not misjudging the deals - she was just arriving too late to act on them. What she needed was not better deal-spotting instincts. She needed a way to know about motivated sellers before the rest of the market did.
A conversation at a networking event introduced her to Property Filter. She signed up for the 14-day trial and found it useful immediately - though she was honest that the first reaction, as with most new platforms, was that it felt overwhelming next to the Rightmove interface she was used to. For a while she was jumping between the two, until the pattern became clear: Property Filter was consistently getting her to agents first.
How Chancelle uses Property Filter to find deals in Solihull and Birmingham
Chancelle's approach in Property Filter focuses on two motivated seller signals: properties that have had their price reduced and properties that have sold and come back to market. Both signals suggest a change in the vendor's circumstances that might make them more open to a realistic offer. Neither is easily visible on a standard portal - you need property sourcing software that surfaces the pattern across the full market.
The practical difference she describes is in the conversations. Before Property Filter, her calls to agents were cold - she knew what the listing said and not much else. Now she is often one of the first callers on a motivated seller property, which changes how the conversation goes from the start.
"The fact that Property Filter already filters the motivated sellers for you without you having to do that, without having spreadsheets - definitely one of the biggest things is time."
Time is a genuine constraint for Chancelle. She still has a full-time job, and a two-year-old at home means her available hours for property work are limited and unpredictable. A platform that does the filtering for her - without requiring a spreadsheet to be maintained alongside it - removes a layer of manual work that would otherwise eat into the time she does have.
She uses Property Filter's pipeline to organise her tracked properties. Her tags are tied to strategy: short lease, assisted sale, title split. When she comes back to a property after a few days away, the tag tells her immediately why it is in her pipeline and what her thinking was. Her husband has also joined Property Filter, and they use separate named tags so they can each see which properties the other has added to their shared pipeline.
Alongside the tags, she uses the notes function religiously - writing down her thinking the moment she views a property, so it is there when she comes back before a viewing or after it. It is a small habit, but it keeps the pipeline usable rather than growing into a list of half-remembered properties with no context.
Feature Spotlight
Chancelle's favourite Property Filter feature: LHA rates
Property Filter displays Local Housing Allowance rates directly within the platform - a feature that Chancelle says she was genuinely waiting for. She had been keeping a sticky note on her laptop with LHA rate information she needed to refer back to regularly, particularly when assessing potential deals and helping evaluate properties for others.
When Property Filter added the LHA rates display, she logged on one morning and found the data already there. The sticky note could come off the laptop. It is a small example of the platform evolving to match what its members actually need to do their research - and for Chancelle, it is one of the most memorable improvements since she joined.
"I had a little sticky note on my laptop for LHA rates. And then one morning I logged on and there the rates were and I was like, I'm all right. This is amazing."
Chancelle's favourite Property Filter feature: LHA rates
Property Filter displays Local Housing Allowance rates directly within the platform - a feature that Chancelle says she was genuinely waiting for. She had been keeping a sticky note on her laptop with LHA rate information she needed to refer back to regularly, particularly when assessing potential deals and helping evaluate properties for others.
When Property Filter added the LHA rates display, she logged on one morning and found the data already there. The sticky note could come off the laptop. It is a small example of the platform evolving to match what its members actually need to do their research - and for Chancelle, it is one of the most memorable improvements since she joined.
"I had a little sticky note on my laptop for LHA rates. And then one morning I logged on and there the rates were and I was like, I'm all right. This is amazing."

What has changed: speed, community, and a relationship that opened a new door
What has changed: speed, community, and a relationship that opened a new door
14-day
14-day
14-day
14-day
Trial Period
that confirmed her decision
0
0
0
0
Spreadsheets
PF filters motivated sellers for you
2
2
2
2
Target Areas
Solihull and Birmingham
3
3
3
3
Strategies Tagged
short lease, assisted sale, title split
1st
1st
1st
1st
To Agents
vs too slow before PF
The difference Chancelle feels most directly is speed. Before Property Filter, she was arriving at good deals after the viewings had already closed. Now she is one of the first callers - which means she is having a different kind of conversation with agents, and agents are starting to know who she is.
One example shows how that changes things over time. She spotted a property in Property Filter that had sold and come back to market - a signal that something had changed for the vendor. She contacted the agent. By the time she got there, the property had already completed with another buyer, a week or two after coming back. But she told the agent to keep her in mind. Shortly afterwards, the agent called her to say his son was selling a property - and was she interested?
"People talk about tell people what you do. It will lead to things. And I believe it but when you see it happen in real life - it was quite nice."
The community side of Property Filter has been equally important for Chancelle. Property is moving more slowly than she initially hoped - a full-time job and a young child mean the pace is not always what she would choose. She describes the community that backs Property Filter members as a game changer for keeping her going during that period. To see how the platform and community work together in practice, watch the Property Filter demo.
Watch Chancelle de Freitas's full Property Filter story
Chancelle shares how she uses Property Filter day-to-day across Solihull and Birmingham, how the LHA rates feature changed her workflow, and what keeps her going on a property journey that is moving at her own pace.
The difference Chancelle feels most directly is speed. Before Property Filter, she was arriving at good deals after the viewings had already closed. Now she is one of the first callers - which means she is having a different kind of conversation with agents, and agents are starting to know who she is.
One example shows how that changes things over time. She spotted a property in Property Filter that had sold and come back to market - a signal that something had changed for the vendor. She contacted the agent. By the time she got there, the property had already completed with another buyer, a week or two after coming back. But she told the agent to keep her in mind. Shortly afterwards, the agent called her to say his son was selling a property - and was she interested?
"People talk about tell people what you do. It will lead to things. And I believe it but when you see it happen in real life - it was quite nice."
The community side of Property Filter has been equally important for Chancelle. Property is moving more slowly than she initially hoped - a full-time job and a young child mean the pace is not always what she would choose. She describes the community that backs Property Filter members as a game changer for keeping her going during that period. To see how the platform and community work together in practice, watch the Property Filter demo.
Watch Chancelle de Freitas's full Property Filter story
Chancelle shares how she uses Property Filter day-to-day across Solihull and Birmingham, how the LHA rates feature changed her workflow, and what keeps her going on a property journey that is moving at her own pace.
Frequently asked questions
Frequently asked questions
What is Property Filter's LHA rate feature and how does it help investors?
How does Property Filter help investors get to agents before the competition?
How do tags and notes in Property Filter help manage a growing pipeline?
How does the Property Filter community support members who are earlier in their journey?
What is the sold-and-came-back filter and how can it help build agent relationships?

Ready to find your next property deal?
Ready to find your next property deal?
Ready to find your next property deal?
Chancelle's story is about what happens when you stop being too slow. Property Filter's motivated seller data means being first to the agent, not last - and the community means you keep going even when progress takes time.
Chancelle's story is about what happens when you stop being too slow. Property Filter's motivated seller data means being first to the agent, not last - and the community means you keep going even when progress takes time.
See how Property Filter works and what it could do for your pipeline.
See how Property Filter works and what it could do for your pipeline.